This checklist
contains actions most identity theft victims should take to
limit the damage done by the thief. For further
information, visit the Web sites of the Federal Trade Commission
at
www.consumer.gov/idtheft,
the Identity Theft Resource Center at
www.idtheftcenter.org, and the Privacy Rights
Clearinghouse at
www.privacyrights.orgContact the 3 major credit bureaus.
You should call and write all three of the major
credit bureaus listed below. An automated answering system
will ask you to enter your social Security number and other
information to identify yourself. You can flag your file with
a 90 day fraud alert that prevents a thief from opening new accounts
in your name. Each credit bureau will send you a letter to
confirm your alert and give instructions on how to receive a free
copy of your credit report. The report will contain a phone
number of a contact in the credit bureau's fraud department.
Sample letters
Experian
1-888-397-3742
P.O. Box 9532
Allen, TX 75013 |
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Equifax
1-800-525-6285
P.O. Box 740241
Atlanta, GA 30374-0241 |
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TransUnion
1-800-680-7289
P.O. Box 6790
Fullerton, CA 92834 |
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Contact the police
Under Illinois law, you can report
identity theft to your local Police Department. Ask them to
issue a police report and give them as much information on the theft
as possible. Provide copies of your credit reports that
highlight only the items related to the identity theft.
Remember to update police with any new evidence you collect.
Be sure to get a copy of the police report, because you will need to
give copies to creditors and credit bureaus.
Request info on fraudulent accounts.
When you write to creditors with
whom the thief opened or applied for accounts, send copies of the
forms along with copies of the police report. Give the
information you receive from creditors to the officer investigating
your case.
Sample letters
Call
creditors.
Check with creditors to determine
if the thief has opened or used those accounts. Examples of
creditors are credit card companies, other lenders, phone companies,
utility companies, and department stores. Tell them you are an
identity theft victim and ask them not to hold you responsible for
new accounts opened by the thief. If an existing account has
been used fraudulently, ask the creditor to close the account and
report it to the credit bureaus as "closed at consumers request".
Ask for copies of documentation on the fraudulent account. If
you open a new account, require it to have a password or PIN for
access. Don't use your mother's maiden name or the last four
numbers of your Social Security Number for any password!
Sample letters
Review your
credit reports.
When you receive your credit
reports, read them carefully. Look for accounts you don't
recognize and accounts you haven't requested. Items listed as
"promotional" are not signs of fraud, these occur when a company has
received your name and address from a credit bureau simply to send
you an offer for credit. Reporting identity theft will stop
unsolicited credit offers. Also look in the personal
information section to verify your Social Security number, name, and
address.
If you find something you don't
understand, call the credit bureau at the telephone numbers listed
on that report. Tell them you want to block or remove any
information on the report resulting from identity theft (you must
provide a police report to support this request). Order new
credit reports every three months or so until your situation has
been cleared. You may have to pay for the report, but ask for
free additional copies as an identity theft victim.
Use
the ID Theft Affidavit.
Creditors may ask you to fill out
fraud affidavits. The Federal Trade Commission's ID Theft
Affidavit is accepted by the credit bureaus and by most major
creditors. Send copies of the completed forms to creditors
with whom the thief opened accounts in your name. Also send
copies to creditors where the thief made charges on your account, to
the credit bureaus, and to the police.
The form is available on the FTC
Web site at:
www.ftc.gov/bcp/edu/resources/forms/affidavit.pdf
Theft of checks, ATM card, or bank
information.
Call the bank and close your
account. Open a new one with a new account number. Tell
the bank you want a new password for access to the new account.
Ask the bank to notify the check verification company it uses,
and report the stolen checks to the verification companies that
retail stores use.
You can also contact major check
verification companies. Ask them to notify retailers who use
their databases not to accept checks on your closed accounts.
Call TeleCheck
at 1-800-710-9898
and Certegy Inc.
at 1-800-437-5120.
To find out if the identity thief has passed bad checks in your
name, call SCAN at
1-800-262-7771. Follow up by writing to your bank.
Send your letter by certified mail with a return receipt requested.
Sample
letters
If a debt collector contacts you...
Tell the debt collector you are an identity theft
victim and you are disputing the validity of the debt. Send
the collector a follow up letter reiterating that information and
include copies of your police report and any documents received from
the creditor. Send the letter by certified mail with a return
receipt requested. If the collector is not the original
creditor, be sure to send your letter within 30 days of receiving
the collector's first written demand for payment.
Sample letters
Stolen
mail or changed address
Notify the Postal Inspector if you think an
identity thief has stolen your mail or filed a change of address
request in your name. To find the nearest Postal Inspector,
look in the white pages of the telephone book for the Post Office
listing under the United States Government. You may also go to
the Postal Inspection Service's Web site at:
www.usps.com/websites/depart/inspect
If
someone uses your Social Security number...
It's a good idea to check your social Security
earnings record to see if a thief is using your Social Security
number for fraudulent purposes. You can get a copy of your
record by calling 1-800-772-1213 or obtain a request form at:
www.ssa.gov/online/ssa-7004.html
If a thief is using your Social
Security number, call the Social Security fraud hotline at
1-800-269-0271. You can also read "Identity Theft and Your
Social Security Number" at:
www.ssa.gov/pubs/10064.html
For more information on identity theft and to
obtain sample letters to credit bureaus and creditors, call the
Tinley Park Crime Prevention Office at 708-444-5326 or visit
www.tinleyparkpolice.org
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